Rental Damage Protection: Contents Only

Rental Damage Protection - Contents Only provides first-dollar coverage for most “to-the-studs” contents damages including flooring, carpeting, dry-wall, appliances, furniture and other items that are part of the rented-unit. If accidental damage should occur during a covered stay, managers receive reimbursements covering the costs of repair and/or replacement of the damaged items.

How It Works

Whenever a guest reports damage or damage is discovered at-check out, managers initiate guest-verified damage submissions through our exclusive, online claims portal, and receive reimbursements for approved damages directly from the underwriter.

Damages are processed through the automated online RentalGuardian.com claims management system, and the coordination of repairs and documentation are handled between the lodging provider and the underwriter-appointed, RentalGuardian.com-enabled, licensed Program Administrator.

Managers have two weeks from the day of check out to complete the damage submission. The damage adjudicator reviews the information and processes the claim typically within one week. The average turn around for reimbursement from the day of check out is 21 days.  Payments are made directly to the Manager via hard check or ACH.

Advantages

• Low-cost retail charge determined by manager according to your market-needs.
• Coverage is mandatory with every booking.
• Manager avoids the clutter of paper claims forms, faxes, juggling receipts, and pictures of damages.
• Manager eliminates frequent claim-related phone calls back and forth with underwriters.
• Manager earns substantial administrative and referral fees with each transaction.
• Owners and managers gain confidence by receiving full replacement cost for ruined items.
• Managers attract more owners by offering better coverage and peace of mind.
• Managers eliminate security deposit headaches.

Rental Damage Programs are underwritten by Lyndon Southern Insurance Company of Jacksonville, Florida and by Nationwide Mutual of Columbus, Ohio. Rental Damage Programs aka StayProtect Damage Protection.