Contact us by Email or Phone
- Email: northbridgeclaims@acmtravel.ca
- Toll Free: 1-855-856-7574
Our customer service agents will open your claim and a claims package will be sent to you by either email or standard mail, based on your preference.
Submit Your Forms
Return your completed claims forms and all documents related to your claim including invoices and receipts by one of the following:
Scanned copies of all completed & signed claims forms and applicable attachments can be submitted to ACM by email to northbridgeclaims@acmtravel.ca.
Standard Mail
All original forms, along with all documents noted above can be sent to our claims office:
Canadian Mailing Address
Active Care Management
P.O. Box 1237
Contact Us by Email or Phone
- Email: northbridgeclaims@acmtravel.ca
- Toll Free: 1-855-856-7574
Our customer service agents will open your claim and a claims package will be sent to you by either email or standard mail, based on your preference.
Submit Your Forms
Return your completed claims forms and all documents related to your claim including invoices and receipts by one of the following:
Scanned copies of all completed & signed claims forms and applicable attachments can be submitted to ACM by email to northbridgeclaims@acmtravel.ca.
Standard Mail
All original forms, along with all documents noted above can be sent to our claims office:
Canadian Mailing Address
Active Care Management
P.O. Box 1237
Station A
Windsor, ON N8W 5A7
USA Mailing Address
Active Care Management
535 Griswold Ave.
Ste 111-612
Detroit, MI 48226
Please save copies of all original claim forms, receipts and supporting documentation. ACM reserves the right to request original documentation as needed to adjudicate your claim.
For help with completing your claim form, additional claim and language options or general inquiries, please contact the ACM Assistance Centre.
Email: northbridgeclaims@acmtravel.ca
Toll Free: 1-877-251-4525
- Report your claim via the below email and/or phone to initiate your claim or go online to start your claim
- Complete the requested claims forms and provide additional documents as indicated on the claim form or to the below email, fax or physical address.
Travel Guardian Protection Claims Desk
On Behalf of H&W Indemnity SPC for and on behalf of Global Solutions SP
P.O. Box 26222
Tampa, FL 33623
Phone: 1-833-610-0736
Fax: 1-800-560-6340
E-mail: tggclaims@cbpinsure.com
Claims Desk Hours of Operation
Monday, Tuesday, Wednesday, Friday 8:30 am–5:00 pm (EST)
Thursday 9:30am–5:00pm (EST)