We obtain personal information from you directly, from your transactions with us, and from third parties such as travel agents, online booking service providers, online property listing sites, property managers, and furnished accommodations providers.
We do not collect personally identifying information from you when you visit our website or other online services unless you affirmatively provide it to us.
We do not allow third parties to collect personally identifying information from your computer or mobile device when you visit our website or use our online services.
We will not sell your information to third parties.
Any third parties who perform services for us are required to safeguard any customer information and may only use it in connection with performing those services.
We extensively secure and limit access to your information.
We protect information about potential, current, and former coverage holders.
We collect information from the InsureStays website. This includes the use of “Cookies” and other similar technologies.
We collect information through “Cookies” and other similar technologies to remember you when you visit our website [and Mobile Apps]. Cookies are text files placed on your computer or device to collect standard internet log information and visitor behavior information. This information is used to track and help us understand how you and others use our website and Mobile Apps, view our products and respond to advertising so we can enhance our overall product and service offering. For further information about Cookies in general, visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies or to alert you to when websites set or access cookies. The above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may become inaccessible or not function as a result.
We collect information from InsureStays Mobile Apps and via other Online channels.
We collect information about you from analytics providers such as Google, which includes the following:
- your gender;
- your age;
- your language of preference;
- your interests;
- your location via IP addresses;
- your internet provider;
- your computer’s operating system;
- your web browser; and
- your behavior on the website, such as how long you have spent on each page, how you got to the page, and whether you are a new visitor.
We collect information from search information providers.
We collect information from Third Parties; we may collect information about you from third parties such as:
- your insurance intermediary or other organizations providing services to them;
- other insurers (directly or using shared databases such as a register of claims);
- other third party databases which have been established to help detect and prevent fraudulent activity; and
- other publicly available sources such as social media, commercially available sources and information from our affiliates or business partners.
We will seek your permission to contact these people for your information.
We may collect Information about your transactions and experiences with us such as your payment history, travel itineraries, claims, coverage, and coverage changes.