Attention Travelers affected by the North Carolina Outer Banks power outage:
For information regarding your booking, to make or change a reservation, or for unit availability, contact the local property management company with whom you booked your stay.
For information regarding your coverage benefits or to file a travel insurance claim, please contact the travel insurance carrier directly at the number listed on your coverage certificate / policy document:
- Modern Voyage and Trip Hedge Cancel for Any Reason customers should call 1 (877) 409-3953 (Monday-Friday, non-Bank holidays).
- Berkshire Hathaway Travel Protection customers should call
1 (855) 487-1745 (5am-11pm CST 7 days a week) for claims.
1 (844) 716-8413 (24 hours, 7 days a week, 365 days) for policy and coverage questions.
Visit http://insurestay.com/faqs/travel
For updates on the status of power restoration and time tables for when visitors can return to affected areas, please visit Dare County Emergency Management website at http://www.darenc.com/home or the Cape Hatteras Electric Cooperative website at https://www.chec.coop/.
For information regarding PCL Construction and/or questions regarding their insurance and your rights to claim, please call PCL representative Michele McNeil at (252) 423-3093.
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