NC OBX Power Outage: Notice to Affected Travelers

Attention Travelers affected by the North Carolina Outer Banks power outage:

For information regarding your booking, to make or change a reservation, or for unit availability, contact the local property management company with whom you booked your stay.

For information regarding your coverage benefits or to file a travel insurance claim, please contact the travel insurance carrier directly at the number listed on your coverage certificate / policy document:

  • Modern Voyage and Trip Hedge Cancel for Any Reason customers should call 1 (877) 409-3953 (Monday-Friday, non-Bank holidays).
  • Berkshire Hathaway Travel Protection customers should call

          1 (855) 487-1745  (5am-11pm CST 7 days a week) for claims.

          1 (844) 716-8413 (24 hours, 7 days a week, 365 days) for policy and coverage questions.

Visit for a list of program provider contact information.

For updates on the status of power restoration and time tables for when visitors can return to affected areas, please visit Dare County Emergency Management website at or the Cape Hatteras Electric Cooperative website at

For information regarding PCL Construction and/or questions regarding their insurance and your rights to claim, please call PCL representative Michele McNeil at (252) 423-3093.